Print

Hyundai in the News

Lakeland Hyundai's automotive expertise is a product of our sustained interest in industry trends and characteristics. We are privileged to share the latest news, promotions and events with you and hope the information will enhance your shopping experience. As you know, there are many new cars from which to choose, and we believe an informed customer is the best customer.

J.D.Power

J.D. Power: Hyundai Ranks Highest in Customer Retention among 33 Automotive Brands
Posted on January 13th, 2012 by Dealer in New
WESTLAKE VILLAGE, Calif.

One in three new-vehicle owners who switched brands say their previous brand didn't make the type of vehicle they wanted, indicating that striking the right combination of model offerings and vehicle appeal is critical to retaining customers, according to the J.D. Power and Associates 2012 Customer Retention StudySM released this week.
Now in its ninth year, the study measures the rate at which automotive brands retain their existing customers and examines the reasons why customers remain loyal. Customer retention is critical to a brand's market success, particularly during the current period of market recovery, in which each new-vehicle sale is vital. In addition to customer retention, the study also measures the rate at which each automotive brand captures customers from its competitors, known as conquesting.
Among new-vehicle owners who switched vehicle brands for their latest purchase, 33 percent indicate that their previous brand didn't offer the type of vehicle they wanted. Although this is a primary reason for switching, other key reasons relate to dissatisfaction with the previous vehicle, including the vehicle costs too much to own or maintain; there are too many problems with the vehicle; and the vehicle didn't retain sufficient resale value.
"Many automotive brands are expanding their array of models in an attempt to capture more buyers, but this isn't enough in and of itself," said Raffi Festekjian, director of automotive product research at J.D. Power and Associates. "Manufacturers need to integrate specific attributes and features that delight vehicle owners to maximize their opportunity to both retain customers and conquest from other brands. Manufacturers also need to ensure owners are satisfied with the quality, residual values and ownership costs of their vehicles."
According to Festekjian, brands that strike the right combination of all of these aspects stand the best chance of being reconsidered by current vehicle owners for their next new-vehicle purchase.

Hyundai ranks highest among automotive brands in retaining customers when they buy a new vehicle, and improves its retention rate by four percentage points from 20101to 64 percent in 2012. Hyundai's retention rate is primarily driven by the Elantra and Sonata models.
"Hyundai's increased retention rate is shaped by its expanding model lineup, as well as the fact that perceptions of the brand's quality and appeal have continued to improve during the past decade," said Festekjian.
Following Hyundai in the rankings are Ford and Honda, in a tie, each with a customer retention rate of 60 percent. Jeep posts the greatest improvement in customer retention rate from 2010, improving by 17 percentage points to 51 percent in 2012.
Overall customer retention has improved by one percentage point in 2012 to 49 percent, compared with 48 percent in 2010. In 2012, 19 of the 33 ranked brands have improved their customer retention rates from 2010, while 14 have declined.
The study also finds that women and younger vehicle owners (those in the Generation Y and Generation X demographics, between ages 23 and 47) are less likely to choose the same vehicle brand for their next purchase, compared with men and older owners.
"Women and younger vehicle owners are more likely to experience changes in their life circumstances, including growth in household size or changes in income levels, that would lead them to purchase vehicles that better accommodate their new lifestyle," said Festekjian.
Brands that perform particularly well in retaining women customers include Honda, Hyundai, Kia and Mercedes-Benz. Among vehicle owners in the Generation Y and Generation X demographics, Ford, Kia, Lexus and Mercedes-Benz perform particularly well in customer retention.
The 2012 Customer Retention Study is based on responses from 117,001 new-vehicle buyers and lessees, of which 73,733 replaced a vehicle that was previously acquired new. The study was fielded between February and May 2011 and August and September 2011.
1J.D. Power and Associates last issued the Customer Retention Study in December 2010. Comparisons between the 2010 and 2012 studies span a one-year period, rather than a two-year period. The study was not published in 2011.
top

2013 North American International Auto Show Special Edition Veloster 01/14/2012

   


·         New 1.6-liter Twin-Scroll Turbocharged Gasoline Direct Injection (T-GDI) In-Line 4-Cylinder Engine

·         201 hp @ 6000 rpm

·         195 lb.-ft. of torque @ 1750 ~ 4500 rpm

·         Best-in-class highway fuel economy: up to 38 mpg (6M/T, estimated)

·         Sport-tuned engine intake and exhaust

·         6-speed manual transmission or performance-oriented 6-speed SHIFTRONIC® automatic transmission with torque converter and steering wheel-mounted paddle shifters

·         Veloster's EcoShift DCT is not available on Turbo models due to the Turbo's increased torque output

 




NEW FOR 2013 VELOSTER CONTINUED

 

·         New exterior color  a Hyundai-first: Matte Gray paint

·         Turbo interior exclusive: Graphite Black interior with Blue Metallic accents and headliner graphics

·         Unique 18-inch alloy wheels with chrome inserts

·         Projection headlights with unique LED headlight accents and unique LED taillights

·         Side mirrors with turn signal indicators

·         Supervision instrument cluster

·         Leather seating surfaces with driver's lumbar support

·         Heated front seats

·         Proximity key with pushbutton start

·         7-in. multimedia touch screen

·         Dimension® premium audio system with 8 speakers

·         Quicker ratio steering rack and revised steering calibration for precise cornering, feedback and control

·         Kumho Solus KH25 215/40R18 85V tires for the best performance without compromising the ride

·         Availability: Summer

 

top

2013 North American International Auto Show Special Edition Genesis 01/14/2012


 
Six models: 2.0T, 2.0T R-Spec and 2.0T Premium; 3.8 R-Spec, 3.8 Grand Touring and 3.8 Track



·         Refreshed, more aggressive exterior design: New front fascia, grille, headlights, fog lights and hood design

·         New 18- and 19-inch alloy wheels

·         Available LED daytime running lights (DRLs)

·         New LED-enhanced taillight design

·         Electroluminescent gauge cluster

·         Telescopic steering wheel (added to tilt function)

·         Driver seat power lumbar adjustment

·         Redesigned center stack and gauges


NEW FOR 2013 CONTINUED

·         3.8L GDI V6 engine teams with new 8-speed SHIFTRONIC® automatic transmission with paddle shifters

·         New low-velocity-control suspension dampers

·         Track-tuned suspension, Brembo® brakes and Torsen® Limited-Slip Differential on R-Spec and Track models

·         Blue Link® telematics available on 3.8 Grand Touring, 3.8 Track and 2.0T Premium

·         Standard technology features: Bluetooth®, iPod®/USB/ auxiliary input jacks, SiriusXM, steering wheel mounted audio and cruise controls

·         Available features: Proximity Key, Infinity® premium audio, HD Radio®, 7-inch touch-screen navigation system, HomeLink®

·         Available mid-February

 
top

HYUNDAI ELANTRA NAMED 2012 NORTH AMERICAN CAR OF THE YEAR


DETROIT, Jan. 9, 2012 ? The 2012 Hyundai Elantra took top honors in the most exclusive award in North America when it was named 2012 North American Car of the Year today.

A jury of 50 independent North American automotive journalists evaluated each of the new cars introduced last year and chose the 2012 Hyundai Elantra as the winner. The award was announced at a news conference at the 2012 North American International Auto Show in Detroit, which marks Hyundai's second win. The Hyundai Genesis was named North American Car of the Year in 2009.

"Elantra speaks to the success of our recipe of bold design and great fuel economy," said John Krafcik, president and chief executive officer, Hyundai Motor America. "In a year with some truly breakthrough competitors, we are honored that the jury recognizes Elantra's far-reaching impact on the industry."

The jurors considered more than 50 new vehicles, before selecting the top three cars and top three trucks. The Volkswagen Passat and Ford Focus were the other car finalists.

This is the 19th year of the awards, which were inspired by the prestigious European "Car of the Year." The jury is administered by an organizing committee and funded exclusively with dues paid by the jurors. Jurors judge the cars on a number of factors including innovation, impact on the industry, design, safety, handling, driver satisfaction and value for the dollar.

HYUNDAI "FLUIDIC SCULPTURE" DESIGN

Elantra exemplifies Hyundai's emotional "Fluidic Sculpture" design principles. "Fluidic Sculpture" considers the interplay of wind with rigid surfaces to create the illusion of constant motion. Elantra is an evolution of the design qualities found in Sonata.

Along Elantra's sides are Sonata's flowing lines, with the addition of a strong undercut feature line starting at the front door. These lines, along with muscular wheel arches and a sleek roofline, create a memorable and spacious package. Flowing lines also lead to an aerodynamic body. The drag coefficient for the Elantra is an exceptionally low 0.28 that compares favorably to the Chevrolet Volt (0.29).

Hyundai's signature hexagonal front grille and detailed swept-back headlights give Elantra a compact athletic face. The assertive stance is complimented by 15-, 16- or 17-inch alloy wheels and athletic proportions. Available fog lights and side repeater mirrors complete the distinct design. Elantra was designed at Hyundai's North American Design Center in Irvine, Calif.

40 MPG POWERTRAIN
Elantra's standard fuel economy is EPA-rated at 29 mpg city and 40 mpg highway, amd 33 mpg combined, with the six-speed automatic transmission or manual transmission. These figures give Elantra a highway-only driving range of up to 500 miles. Elantra's strong EPA ratings are backed up by the highest owner satisfaction with real-world fuel economy in the compact class, according to data from J.D. Power and Associates.

Under the hood, the Elantra is powered by an all-new 1.8-liter Nu four-cylinder engine with 148 horsepower and 131 lb-ft of torque (145 horsepower and 130 lb-ft of torque for Elantra PZEV). Thanks to advanced clean engine technology, most Elantras sold in California, Oregon and several Northeast states are certified as Partial Zero Emission Vehicles (PZEV) by the EPA. The PZEV Elantra is as clean as many hybrid electric vehicles. The PZEV Elantra helps Hyundai meet its environmental commitments. Outside of these "green" states, the Elantra is available as an Ultra Low Emission Vehicle (ULEV).

Mark on the Market

Most importantly, Elantra is driving traffic to Hyundai showrooms. Elantra's record 186,361 sales helped Hyundai achieve its record sales of 645,691 units in the U.S. in 2011. Hyundai Motor America posted a 20 percent increase over 2011 total sales.

top

If you plan on becoming a citizen of eCityofStyle.com?a top resource for the country's "cool hunters"?you should be sure to have the Hyundai Veloster in your sights: After all, the website recently honored the striking three-door coupe with a 2012 Auto Style Award, adding it to a list that includes vehicles like the BMW 6 Series, Range Rover Evoque, Mercedes-Benz CLS63 AMG and Fiat 500. [click to continue?]

Just introduced at the Los Angeles Auto Show, Hyundai's full-size family sedan?the Azera?receives a full-size makeover for the 2012 model year, showcasing a new look, new powertrain and new levels of interior comfort. The sleek and sophisticated sedan is the capstone to Hyundai's 24/7 version 2.0 product initiative, which has seen the introduction of seven all-new vehicles in the past 24 months, including the Tucson, Sonata, Equus, Elantra, Accent and Veloster. [click to continue?]

With another strong showing in one of the country's top gauges of perceived quality, Hyundai is further growing its status as one of the most trusted names in the auto industry. According to ALG's Fall 2011 Perceived Quality Study, Hyundai is now in the top ten in this important measure, having jumped from the 18th spot to the ninth position in just three years?by far the biggest improvement during that period. [click to continue?]

Hyundai Genesis imageContinuing to shine as one of the fastest-growing automakers in America, Hyundai sold 52,402 new vehicles in October, representing a 23 percent jump as compared to the same month in 2010. Even more impressive: With a year-to-date total of 545,316 deliveries, Hyundai already has achieved its best-ever annual sales in this country?and that's with two more months of sales still to come. [click to continue?]

Hyundai Veloster Image

Speaking to reporters on the eve of the SEMA Show in Las Vegas, Hyundai Motor America CEO John Krafcik confirmed what has long been rumored ? the automaker is planning to produce a turbocharged version of the Velostar. The 2013 Hyundai Veloster Turbo hatchback is scheduled to debut at the 2012 Detroit Auto Show in January.

According to Krafcik, the car will be powered by a 1.6-liter turbocharged engine. The engine is expected to be the recently announced turbocharged version of the inline-four that's in the current Veloster, which produces 204 horsepower and 195 lb.-ft. of torque. This is compared with the current engine that makes 138 horsepower and 123 lb.-ft of torque. [click to continue?]

Decisive magazine has named the 2012 Veloster the "Urban Car of the Year," an award selected by a panel of independent automotive journalists, who spend several months testing and evaluating vehicles looking for those that are "stylish, practical and attainable."

Winners and finalists of the Urban Vehicles of the Year will be honored at the 16th Annual Urban Wheel Awards on Sunday, Jan. 8, 2012 at the MotorCity Casino Hotel's Sound Board Theater in Detroit.

"The Hyundai Veloster is a combination of a hip and edgy image, along with exceptional value to price and outstanding fuel economy that is perfectly suited for urban drivers," said Lyndon Conrad Bell, Decisive magazine's editor-in-chief.

 

Kelley Blue Book's KBB.com recently reported that Hyundai ? for the second quarter in a row ? topped all other auto makes in the U.S. for brand loyalty. The rating is based on information from "owners of the brand who are currently shopping the same brand for their next vehicle," according to the team from Kelley Blue Book Market Intelligence. [click to continue?]

Las Vegas usually isn't considered hurricane country, but that's going to change come this November, thanks to Hyundai. The automaker will be launching the Hyundai Genesis Hurricane SC during the 2011 Specialty Equipment Market Association (SEMA) show, scheduled for Nov. 1-4 at the Las Vegas Convention Center. [click to continue?]

Hyundai has teamed up with tuner PM Lifestyle and Universal Technical Institute to create a custom Veloster to display at the upcoming SEMA Show in Las Vegas. Plans are to send the car on a three-year tour with UTI after the show, visiting autocross, supercross and school demonstration events.

A custom blue paint job, carbon fiber hood, trunk and rear diffuser, 18×8 Konig Deception wheels, custom leather interior and audio system are paired with performance enhancements including an AEM intake, Autometer nitrous pressure and air/fuel ratio gauges, B&M launch control, KW coilover suspension, Magnaflow exhaust, SSBC big brake kit and Continental Extreme Contact tires. In addition to V-LEDS HID fog lights, PM Lifestyle did a complete LED light conversion and added a Sequence-X body kit.

Anticipated performance is 163 horsepower, an increase of 25 horsepower over the stock tuning.

2012 Hyundai Genesis 5.0 R-Spec image

The sophisticated Hyundai Genesis will get some notable enhancements for the 2012 model year, as Hyundai continues to improve its award-winning sports sedan to stay ahead of the competition.

The changes include further refinements to the Genesis' exterior, which gets a fresh, more aggressive face, thanks to a new front fascia that incorporates larger intake openings, completely redesigned front head lights?now with LED accents?and daytime running lights. The rocker panels have been resculpted as well, while the side window surrounds are now accented with a brushed aluminum finish that heightens the athletic appearance of the Genesis. Hyundai designers also fine-tuned the rear of the car, where redesigned tail lights and new, dual asymmetrical exhaust tips help accent a revised bumper fascia. [click to continue?]


top

Hyundai Accent Tops the 2010 J.D. Power IQS Ratings!

J.D. Power and Associates announced today that the Hyundai Accent topped the sub-compact segment in its 2010 Initial Quality Study (IQS). Owners of the economical and fun-to-drive 2010 Accent reported the fewest problems per 100 vehicles in its segment.  Elantra also finished in the top three in the compact car segment.

 

Overall, Hyundai finished third among non-premium brands in the 2010 Initial Quality Study, holding a top-three position for the second consecutive year, well below the industry average for reported problems per 100 vehicles.


read more...
top

Hyundai Genesis and Sonata Named to Edmunds 2010 Dark Horse List

Edmunds.com named both the 2010 Hyundai Genesis and 2011 Hyundai Sonata to its Top 10 Best Dark-Horse Cars of 2010 list.  Edmunds.com, a premier online resource for automotive information, put together this list to showcase vehicles worthy of more serious consideration by car shoppers.

 

"The all-new Sonata is a smart buy with modern style, top-tier quality and outstanding residual value.  Couple that with a four-cylinder engine producing class-leading fuel economy and the power of a larger V6, and the Sonata should definitely be on consumer shopping lists in the mid-size sedan segment," said Scott Margason, director of product planning, Hyundai Motor America.  "Additionally, the North American Car of the Year-winning Genesis continues to be an extremely disruptive force in the large sedan and near-luxury segments."


read more...
top

2010 Hyundai Tucson Named Best New Crossover by Kiplinger's Personal Finance

Hyundai's sleek, new 2010 Tucson crossover was named a "Best New Crossover" in the "Small Crossovers" category by Kiplinger's Personal Finance. The magazine named the top new models in eleven categories, and the Tucson topped competitors such as the Volvo XC60 and Mitsubishi Outlander.

"Hyundai's new Tucson was clearly the best new model in its category," said Jessica Anderson, associate editor, Kiplinger's Personal Finance. "Hyundai's smallest crossover got a significant redesign this year. Sharply creased sheet metal and a more aggressive stance turn heads, a bigger engine gives it more oomph, and more-generous proportions increase both cargo space and passenger room, especially in the second row."

read more...

top

News and Events

J.D.Power
/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in ...
2013 North American International Auto Show Special Edition Veloster 01/14/2012
        ·         New exterior color  a Hyundai-first: Matte Gray paint ·         Turbo interior ...
2013 North American International Auto Show Special Edition Genesis 01/14/2012
  /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in ...
HYUNDAI ELANTRA NAMED 2012 NORTH AMERICAN CAR OF THE YEAR
DETROIT, Jan. 9, 2012 ? The 2012 Hyundai Elantra took top honors in the most exclusive award in North ...
Hyundai Veloster Scores Auto Style Award by Hyundai in the News on November 25, 2011 If you plan on ...
Hyundai Accent Tops the 2010 J.D. Power IQS Ratings!
J.D. Power and Associates announced today that the Hyundai Accent topped the sub-compact segment in ...
Hyundai Genesis and Sonata Named to Edmunds 2010 Dark Horse List
Edmunds.com named both the 2010 Hyundai Genesis and 2011 Hyundai Sonata to its Top 10 Best Dark-Horse ...
2010 Hyundai Tucson Named Best New Crossover by Kiplinger's Personal Finance
Hyundai's sleek, new 2010 Tucson crossover was named a "Best New Crossover" in the "Small Crossovers" ...